Warranty Information
Built to Last. Supported to Perform.
Logemann Baler machines are engineered as long-term industrial assets. Warranty coverage reflects that philosophy by providing clear protection while reinforcing proper operation, maintenance, and service over the life of the equipment.
Because Logemann machines are designed for continuous-duty use in demanding environments, warranty terms are structured to support reliability, safety, and long-term performance.
Standard Warranty Coverage
Logemann Baler warrants that its equipment is free from defects in materials and workmanship under normal use and service, when operated and maintained in accordance with Logemann guidelines.
Specific coverage periods, inclusions, and exclusions vary by machine, configuration, and application and are defined at the time of purchase.
Scope and Limitations
Warranty coverage does not extend to conditions outside normal operating parameters, including but not limited to:
- Improper installation or operation
- Use outside intended material or duty-cycle specifications
- Unauthorized modifications or repairs
- Normal wear items and consumables
- Damage resulting from lack of proper maintenance
Logemann machines are engineered for serviceability and long life. Proper operation and maintenance are essential to achieving expected performance and maintaining warranty protection.
Warranty and Service Go Hand in Hand
Warranty coverage is closely tied to proper service practices. Logemann encourages the use of genuine OEM parts, approved service procedures, and scheduled maintenance programs to help protect machine performance and longevity.
Service records and maintenance history may be required when evaluating warranty claims.
Refurbished Machines & Upgrades
Factory-certified refurbished machines and upgraded systems are supported under warranty terms specific to the scope of refurbishment or upgrade performed. Coverage details are defined as part of the refurbishment or upgrade agreement.
Upgraded components, controls, or hydraulic systems may carry separate warranty terms based on the nature of the work completed.
Submitting a Warranty Claim
To initiate a warranty claim, customers should contact Logemann Baler directly or work through an authorized service partner.
When submitting a claim, the following information may be required:
- Machine serial number
- Installation date
- Description of the issue
- Operating conditions and material being processed
- Maintenance and service history
Providing complete and accurate information helps support timely evaluation and resolution.
Questions About Coverage
Warranty terms may vary based on machine configuration, application, and service history. For questions about specific warranty coverage or support options, contact Logemann Baler directly.
Contact Information
- Phone: 414-445-2700
- Email: info@logemannbalers.com
